Diagnose ECU Faults & Replace

£200.00

Undertake diagnosis of customer ECU, document findings, review findings with customer. If impossible to repair and customer requests replacement, agree costs and payment, replace ECU, test and return original and new units to customer.

 

Description

On receipt of customer order and initial payment:

  • Arrange courier collection from customer
  • On receipt, run diagnosis on customers ECU
  • Document all issues found & print
  • Contact customer and review the status
  • If repair is impossible:
    •  If customer requests no further action, return faulty unit at no extra cost
    •  If customer requests replacement and can provide a replacement base unit:
      • Agree price for the additional work to be undertaken & get payment – with a formal quotation to cover costs of updating, testing and documenting the device
      • Arrange collection of the replacement unit
      • Clone the original settings to the new base unit
      • Test, document and sign off the new updated unit
      • Securely package both ECU’s plus diagnostic reports
      • Arrange for courier to collect and deliver back to the customer
    • If customer requests replacement and would prefer JTNTECU to source a replacement base unit:
      • Agree price for the additional work to be undertaken & get payment – with a formal quotation to cover costs of sourcing new unit, updating, testing and documenting the device
      • Source and purchase the replacement unit
      • Clone the original settings to the new base unit
      • Test, document and sign off the new updated unit
      • Securely package both ECU’s plus diagnostic reports
      • Arrange for courier to collect and deliver back to the customer

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